Refund Policy
Last updated: June 2026
We want your report to be genuinely useful. If it isn't, we'll make it right.
Our promise
Our goal is that you finish your report knowing exactly what to do next. If your report is not specific and useful, contact us.
Before your report is delivered
If you haven't yet submitted your photos and questionnaire, you can request a full refund.
After your report is delivered
If you're not satisfied with the quality or specificity of your delivered report, contact us within 14 days at support@betterframe.app and we'll review your request.
How to request a refund
Email support@betterframe.app with your order email. We typically respond within 2 business days.
This document is provided for general information and is not legal advice.